For cancellations please contact us no later than 24 hours in advance to avoid being charged a fee. Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount. This refers to your deposit amount if applicable, if there was no deposit then this is 50% of the service amount.
NO SHOWS will be charged 100% of the reserved service amount. Appointments made within the 24 hours period and need to be canceled or rescheduled, the client then must cancel within 4 hours of the appointment time or it will result in a charge equal to 50% of the reserved service amount.
Please message us with any concerns for cancellations or if you have unforeseen events that occur.
The cancellation policy allows us time to inform our standby clients of any availability, as well as keeping our stylist schedule up to date and maintained.
STYLIST CANCELLATIONS: Eregantos LLC stands by our policies and understand that things happen and can come up on both client and stylist ends. We feel that it is only far that we honor the same policies as we give our clients.
In the event that the stylist needs to cancel or reschedule you will be notified with 48-24hrs of your appointment. If it is a cancellation any deposits made will be refunded back to you. If the stylist has to cancel less than 24 hours in advance we will honor a 50% off on your next service.